The personal data protection policy of SHP Harmanec, a.s.

The company SHP Harmanec, a.s. is fully aware of the importance of personal data protection and, therefore, it undertakes to make every effort to protect the personal data and privacy of users who use the websites www.tvojeharmony.sk and www.harmasan.sk, or any other websites of its subsidiaries (hereinafter also referred to as "websites“).

To this end, we provide users with information on the terms of use of the website which contain, in addition to the basic terms of their use, information on what information we collect and process (including personal data), for what purposes we use this information, how we use cookies, what security measures we have taken to protect your personal information when communicating online (e.g. placing orders or concluding purchase contracts online) and other useful information regarding the protection of your privacy when browsing our website.

Data processing is governed by the General Data Protection Regulation (hereinafter referred to as "GDPR"), Regulation (EU) 2016/679 of the European Parliament and the Council and other legal regulations valid in the territory of the Slovak Republic.

The adopted personal data protection policy applies to the websites www.tvojeharmony.sk and www.harmasan.sk. The websites are operated by:

SHP Harmanec, a.s.
976 03 Harmanec
Slovak Republic

The responsible business operation pursuant to the Data Protection Regulation / GDPR:

SHP Harmanec, a.s.
976 03 Harmanec
Slovak Republic
Tel no.: +421 48 4322 111
Email: info@tvojeharmony.sk

Data processing within the SHP Harmony Group

SHP Harmanec, a.s. as a multinational company currently unites a group of 102 manufacturing and trading companies from the pulp and paper industry in 6 European countries. The following companies work on behalf of SHP Harmanec, a.s.:

  • SHP SLAVOŠOVCE, a.s.; Slavošovce 298; Slavošovce 049 36
  • SHP Bohemia, s.r.o., Praha – Nové Město, Náměstí Republiky 1037/3, ZIP code 110 00
  • SHP Hungaria, Kft., 1137 Budapest, Pozsonyi út 48. fszt. 2.
  • SHP Trgovina, d.o.o.,  Kidričeva ulica 36, 3000 Celje
  • Paloma d.d., Sladki Vrh 1, SI – 2214 Sladki Vrh, Slovenija
  • Paloma PIS d.o.o., Sladki vrh 1, 2214 Sladki Vrh
  • SHP Zagreb, d.o.o., Koturaška 53, Zagreb
  • SHP Intim Papir, d.o.o., Šime Kurelića 20/7, Pazin
  • ECOPAP s.r.o., Harmanec 1; Harmanec 976 03
  • Patex&Co, spol. s r.o., Harmanec 1; Harmanec 976 03

The company processes personal data through its employees and partners who are bound by confidentiality. Employees and partners were given a training on the rights and obligations pertaining to personal data processing. The company declares that personal data is secured against misuse and will be used only for the purpose and to the extent of the given consent.

The Company's website may contain links to websites of other providers to which this statement does not apply. Therefore, when leaving this site, please read the privacy policy of the site you wish to visit carefully.

By using this website, you declare that you agree with the privacy policy of SHP Harmony, a.s.

Information on the terms of use of websites of SHP Harmanec, a.s. www.tvojeharmony.sk and www.harmasan.sk

The content of the website is protected by copyright in accordance with the Copyright Act no. 185/2015 Coll., as amended. All rights to the content and editing of the website are reserved and are the property of SHP Group. Without the prior written consent of SHP Group, copying the content and creative design of the website, their modification, change or other similar forms of use of the website in violation of copyright and other generally binding legal regulations is not permitted.

White Swan, the logo used on the websites of all companies of the SHP group, is the oldest trademark used in Slovakia and it has been in use for more than 100 years. It was formally registered in 1910. The logo is the property of the company. Use of this logo is not possible without the prior written consent of SHP Group. Unauthorized use of the logo is perceived as an infringement of the exclusive rights of the trademark owner pursuant to the Trademark Act no. 506/2009 Coll., as amended.

In particular, the website may not be used for the following purposes: - to publish, transfer or disseminate any illegal, harassing, defamatory, offensive, threatening, harmful, vulgar, obscene or otherwise objectionable material, to disseminate material that supports criminal conduct, results in civil or criminal liability or otherwise violates generally binding legal regulations or codes of conduct, - to gain unauthorized access to other computer systems, - to interfere with the rights of any other person when using the website, - to violate generally binding legal regulations concerning the use of public telecommunications networks, - to interfere with or interrupt the network or website.

Despite our efforts to ensure the functionality of the website from a technical point of view and to provide correct and up-to-date data and information, for objective reasons we cannot guarantee continuous faultless operation of the website, as technical problems may occur especially during transfer of data to the end user or for other reasons beyond our control. We are not in a position to ensure the permanent completeness and timeliness of the data and information made available. Therefore, the data and information available shall not be considered complete and definitive. We also cannot influence the accuracy and timeliness of the information on the websites of other operators linked to our website. Therefore, the content of the website shall be taken as indicative and not binding.

Part of the information provided on the terms of use of the website is information on the processing of personal data in accordance with Art. 15 of Act no. 122/2013 Coll. on the protection of personal data and on the amendment of certain laws, fulfilling the legal obligation of the website operator arising from the provisions of Art 55, para. 5 of Act no. 351/2011 Coll. on electronic communications, as amended.

In order to secure the transmission of information on the website, we have adopted in accordance with Act no. 122/2013 Coll. on the protection of personal data, the necessary technical, organizational and technical measures.

When obtaining personal data through websites, the protection of information during this communication is ensured through a secure hypertext transfer protocol (https).

Use and any dispute or claim made in connection with the use of the website or relating to this website is governed by the laws of the Slovak Republic. Any disputes shall be heard and decided exclusively by the competent general court of the Slovak Republic.

Mediation in third countries

The companies of the SHP Harmony Group process or transfer the data provided by you to places in Slovakia, within the European Union. The data are transferred to third countries only to the extent necessary to fulfill the original intention to which the data subject gave his consent (also to USA). These countries provide an adequate level of data protection under Article 45 of the GDPR or provide appropriate safeguards under Article 46 of the GDPR.

Use of personal data for the purpose of fulfilling the order

For the purposes of order placing, we process personal data on behalf of legal entities and natural persons who act as business entities to the following extent:

  • company name, registered office, address of the operation if different from registered office, Company ID number, VAT number, VAT Reg. no., bank account (if our company acts as the customer), name and surname of the person who was authorized to process the order, telephone no. and email address,

in the case of natural persons acting as non-business entities to the following extent:

  • name and surname, billing address, delivery address if different from the billing address, telephone no. and email address.

If you have provided personal data for the purpose of ordering products, your contact details will only be retained and used for the purpose for which they were provided. This data is not passed on to third parties and will only be used solely for the purpose of fulfilling the order you have placed.

The personal data obtained in this way will be stored and protected for the necessary period of archiving pursuant to the laws of the Slovak Republic. The stored personal data will only be deleted if you revoke your consent to data storage, if your data are no longer necessary for the purpose required or if storage of your data is no longer permitted for other legal reasons. In this case, contact the responsible person at the e-mail address info@tvojeharmony.sk, or send a written request to:

SHP Harmanec, a.s.
976 03 Harmanec
Slovak Republic

Your data will be deleted if it is no longer needed for the purposes of documentation, billing or accounting. Otherwise, data will be stored exclusively for the fulfillment of these purposes.

Use of personal data in order to subscribe to the e-mail newsletter via e-mail

In order to send you e-mail newsletter we process personal data to the following extent:

  • name (without surname), e-mail address.

You can subscribe to the e-mail newsletter on the company's website by checking the box provided. On that basis we will obtain your consent to the processing of personal data provided for this purpose. Personal data obtained in this way will only be used for informational and advertising purposes until you unsubscribe from the e-mail newsletter.

Personal data in the scope of e-mail is processed using tools from MailerLite. The aforementioned tools process data in accordance with valid legislation on personal data protection.

You can revoke your consent to receiving e-mail newsletter at any time with immediate effect. If you no longer want to subscribe to the e-mail newsletter, you can unsubscribe using the link in e-mail newsletter or write an email to info@tvojeharmony.sk. Personal data obtained in this way will be processed for a period of 5 years unless you exercise your right to withdraw your consent.

Use of personal data to fulfill a request using a contact form

In order to process the request sent using the contact form located on the company's website, we process personal data to the following extent:

  • name, e-mail address.

If you submit a request via the contact form, your data including the contact details you provided there will be stored to process your request and any other follow up request you might submit. This data is not passed on to third parties and will only be used for the purpose of fulfilling the request you have submitted.

Personal data obtained in this way will be processed for a period of 5 years unless you exercise your right to withdraw your consent.

You can revoke your consent to data processing at any time by sending an e-mail to the e-mail address info@tvojeharmony.sk or a written request to the address:

SHP Harmanec, a.s.
976 03 Harmanec
Slovak Republic

Your data will then be deleted, provided it is no longer needed for the purposes of documentation, billing or accounting. Otherwise, such data shall be stored exclusively for the fulfillment of these purposes.

Rights of the persons concerned

  1. Pursuant to Article 15 of the Personal Data Protection Act, you have the right to request information about your personal data processed by our company. In particular, you may request information on the purpose of the processing, the category of personal data, the categories of recipients to whom your data have been or will be disclosed, the planned storage period, the right of rectification, erasure, restriction of processing or objection, the right to complain, information on the origin of your data, if not obtained by us, as well as the deployment of automatic decision-making including automatic processing of personal data and, if necessary, request information on stored personal data.
  2. Pursuant to Article 16 of the Personal Data Protection Act, you have the right to request the correction of incorrect data or completion of incomplete personal data that we process.
  3. Pursuant to Article 17 of the Personal Data Protection Act, you have the right to request the erasure of your personal data stored by us, unless such data is necessary for processing to fulfill the right to free expression and information, to fulfill a legal obligation, public interest reasons, or to assert, fulfill or defend legal claims.
  4. Pursuant to Article 18 of the Personal Data Protection Act, you have the right to request a restriction of processing of your personal data if you contested the accuracy of the personal data, the processing is unlawful and the data subject opposes the erasure or we no longer need your personal data, but you need the personal data for the establishment, exercise or defence of legal claims, or you have protested against the processing under Article 21 of the Personal Data Protection Act.
  5. Pursuant to Article 20 of the Personal Data Protection Act, you have the right to require that your personal data that you have provided to us be maintained in a structured, common and machine-readable format, or you may request that it be passed on to another controller.
  6. Pursuant to Article 7, paragraph 3 of the Personal Data Protection Act, you have the right to revoke the consent you have given at any time. As a result, the processing of data covered by the consent will not continue in the future.
  7. Pursuant to Article 77 of the Personal Data Protection Act, you have the right to complain to the relevant supervisory authority. As a rule, you can contact the Supervisory Authority in the place of your permanent residence or the registered office of our company.

To exercise these rights, you can contact the authority in charge of personal data protection:

Office for Personal Data Protection of the Slovak Republic

Hraničná 12
820 07 Bratislava 27
Slovak Republic
Tel. no.: +421 232 313 214
Email: statny.dozor@pdp.gov.sk

or you can contact a person who has been entrusted with the protection of personal data by our company:

SHP Harmanec, a.s.
976 03 Harmanec
Slovak Republic
Tel. no.: +421 48 4322 111
Email: info@tvojeharmony.sk